Order and booking confirmations Soon
Sent the moment it happens, with the details written out — name, party size, time, table, what was ordered.
- Instant on order or booking
- Change and cancel links included
Services WhatsApp & SMS
The message arrives where they will actually see it. Coming soon
An emailed booking confirmation goes to a tab nobody opens. The same message on WhatsApp is read in four minutes. For a reminder that decides whether a table sits empty, that difference is the whole point.
Read in minutes, not days
Guests can reply
Arabic and English templates
Guest messaging is in build.
Order alerts to your own staff already work today through WhatsApp and Telegram. What is being finished is the guest-facing side — confirmations, reminders and the shared inbox.
To guests
What gets sent
Reminders the day before Soon
The single cheapest thing you can do about no-shows. A reminder with a cancel link means the guests who were never coming free the table in time.
- Timing you choose
- One tap to cancel or confirm
Order on its way Soon
Accepted, being prepared, out for delivery. The guest stops calling to ask, which is worth something on its own during service.
- Status updates as the order moves
- Driver details when it leaves
Templates in both languages Soon
Each message written once in Arabic and once in English. The guest gets the one they chose when they ordered.
- Your wording, not ours
- Right-to-left Arabic
In practice
Why it matters more here
The reminder pays for itself
Two no-shows on a Thursday is roughly fifteen dinar of covers that never arrived, and a table held empty for forty minutes during the busiest part of service. A reminder costs a few fils and stops most of them.
- Sent the day before, automatically
- Cancel link frees the table in time
- Freed slots reopen to other guests
- Works for orders as well as bookings
SENT
Reminders
46
READ
Within an hour
39
FREED
Cancelled in time
5
EMPTY
No-shows on the night
1
To you
Coming the other way
One inbox the team shares Soon
Guest replies land in a single inbox rather than on whichever manager’s personal phone happened to be handy that evening.
- Shared between staff
- History attached to the guest
New orders to the kitchen
Order alerts to your own staff on WhatsApp or Telegram — this part works today, and plenty of kitchens run on it already.
- WhatsApp or Telegram
- Per-branch groups
Numbers that stay yours Soon
The conversation and the number belong to your business, not to a member of staff who might leave next month.
- Business number, not personal
- Export the history
Questions
About messaging
Yes, and we will walk you through registering the number. It has to be a number that is not already on a personal WhatsApp, so most places use a new line for it.
WhatsApp charges per conversation and SMS charges per message; both are billed at cost with nothing added on top. Order and booking confirmations to guests who contacted you first are usually the cheapest category.
If it is currently on personal WhatsApp it has to be moved off first, which deletes that chat history. Most places find it cleaner to start with a fresh business line.
The rest of the platform
Tell me when messaging opens.
Order alerts to your own staff work today. The guest-facing side is close — leave your number and we will let you know.
Join the waitlist