Services Loyalty & Marketing
Every order and every booking adds a name and a number to a list that belongs to you. Most places never touch it. A single message to the guests who came twice and then stopped is worth more than a month of boosted posts.
Loyalty and marketing are in build.
The guest list underneath it is already being collected by your menu, orders and bookings — so when this opens, you start with real data rather than an empty database.
Loyalty
Points accrue against the phone number. Nothing to print, nothing to lose in a wallet, nothing to stamp with a rubber stamp that walked off last year.
Free delivery over five dinar, twenty percent before noon, one per guest. Set the conditions and let the system refuse the ones that break them.
Regulars who pass a threshold move up on their own and get whatever you decide that is worth. Silver and gold, or nothing at all — both are fine.
In practice
Every place has them. They came four or five times, then something changed and they drifted. They have not complained and they have not gone anywhere in particular — they simply stopped thinking about you. A message that says so, plainly, brings a surprising number of them back.
Marketing
A message to everyone who ordered in Ramadan, or everyone who has not been back in sixty days. Sent to phones, in the language each guest reads.
Lapsed regulars. First-timers who never returned. Guests who only ever order delivery. The segment updates as behaviour changes.
A short question after the visit. A quiet answer comes to you; a happy one gets pointed at your Google listing.
Sent, opened, redeemed, and what it earned. A campaign that cost twelve dinar and brought back nine covers is worth repeating; one that did nothing is worth stopping.
Questions
No. The phone number they already gave when ordering or booking is the account. If they want to see a balance they can, but nothing is required of them.
You can message anyone about an order or a booking they made. Marketing messages need consent, which is collected at checkout, and every message carries a way to stop them. We will not help you send messages that ignore that.
Stamp cards and spreadsheets can usually be imported so nobody loses the points they have earned. Send us what you have and we will tell you honestly whether it is worth migrating.
Every order and booking you take adds to it, whether or not loyalty is switched on. Join the waitlist and you will have something real to send to on day one.
Join the waitlist